Frequently Asked Questions – FAQs

Why do employees need this training?

Cyber Crime is moving at light speed. A few years ago, they used to specialize in identity theft, but now they take over your organization’s network, hack into your bank accounts, and steal tens or hundreds of thousands of dollars. Every small and medium organization’s reputation is at risk for damage. Are you the next cyber-heist victim?

I started the Cyber Security training, but I see nothing.

That is almost always caused by the popup blocker in your browser. Turn off the popup blocker and relaunch the training.

Which browsers do you support?

Internet Explorer II and higher, Microsoft Edge, Chrome, Firefox and Safari for the Cosant training courses and any browser that supports Adobe Flash and/or HTML5 for the Management Console.

How is our data secured on your systems, and do you have your own data center or are you in the cloud?

We use Amazon’s Web Services (AWS) to host our servers and data, they are a fully compliant and ISO certified facility. There is no unauthorized external access to data, we only store just enough information to accomplish the services we are set to provide, which minimally are email addresses with recorded clicks. Email addresses are encrypted, kept private and are not shared or sold to any external organizations.

We already have a Learning Management System in place. Are you compatible with that?

Cosant courses are SCORM compliant, so we can deliver courseware for your in-house LMS if needed.  However, Cosant does have its own LMS that lives in the cloud, and we can report back to you about all enrolled employees, their status, completion, and many other parameters.

Is my financial data safe and secure?

Cosant uses industry best practices, and partners with top firms (including Amazon Web Services), to ensure the security of sensitive data. Credit card data is not stored on Cosant servers and is only used to verify billing info. Cosant has been PCI compliant from day one. Further, your company information is not shared with 3rd parties.  Review our Privacy Policy for more information

What does it cost for them to lose ALL of their data?

Cosant offers competitive rates. The investment in Security Policy, Process and People training is very small compared to the risk of loss from a social engineering incident. Cosant pricing is structured to make the decision to implement our Internet Security Awareness program a no-brainer.

What are my payment options?

For your yearly subscription, you can get invoiced net 30, or we accept check, ACH and most major credit cards. Detail provided upon request.

Find out more about our services and training programs. Get a quote now!

 

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